EncoreAgain.com Privacy Notice
The information we learn from customers helps us personalize and continually improve your shopping experience at EncoreAgain.com. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses EncoreAgain.com.
Email Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from EncoreAgain.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please email us at guru@EncoreAgain.com with the subject line REMOVE in the email.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries EncoreAgain, LLC. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of EncoreAgain.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of EncoreAgain.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your computer. Be sure to sign off when finished using a shared computer.
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
EncoreAgain.com also displays targeted advertising based on personal information about users. Although EncoreAgain.com does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who like classical music).
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some EncoreAgain.com features.
If you do not want to receive email or other mail from us, please email guru@EncoreAgain.com with REMOVE in the subject line of the email. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of EncoreAgain.com, and it is your responsibility to review them for changes.)
EncoreAgain.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use EncoreAgain.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit EncoreAgain.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at EncoreAgain.com, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you place an order through EncoreAgain.com; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; participate in Discussion Boards or other community features; provide and rate Reviews; specify an email alert; request any service of EncoreAgain.com; and employ other Personal Notification Services. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews and emails to us; and financial information, including Social Security and driver's license numbers.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by our subsidiaries, Alexa Internet and A9.com; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Third-Party Advertisers and Links to Other Websites
Examples of third-party advertisers and advertising companies that you can link to from the EncoreAgain.com website or that serve advertising content directly to your browser on certain EncoreAgain.com pages include Doubleclick and Google AdSense. You can find out more about its information collection and use practices, including how to opt out of cookies and other collection techniques that is uses, by contacting these services.
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